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If something goes wrong

"That code isn't right"

The sign-in code you typed doesn't match the one we sent.

The code you typed doesn't match the 6-digit code in your SMS. The message tells you how many tries you have left.

A wrong code, with the tries left
A wrong code, with the tries left

What to do

  1. Check the SMS again and type the 6 digits carefully.
  2. If you asked for more than one code, use the newest SMS. Older codes stop working.
  3. If you run out of tries, or the code has expired, tap Send a new code.

A number that's too short

If you see Enter your phone number when you tap Send code, the number is too short. Type all 10 digits, starting with 0, for example 024 400 0000.

A number that's too short
A number that's too short

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