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If something goes wrong

Red messages on the sale form

What each red message on Record a sale means, and how to fix it.

When something is missing, a red message appears under that part of the form. Fix it and tap Submit Sale again.

The sale form with nothing added yet
The sale form with nothing added yet
MessageWhat to do
At least one item is requiredSearch for a product under Add Item and tap it
Payment Method is requiredChoose Cash, Mobile Money or Card
Transaction ID is requiredType it from the payment SMS or card slip. See Transaction ID is required
Buyer phone number is requiredType the buyer's phone number
Overall experience rating is requiredAsk the buyer to tap a star

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