Help Centre
How can we help?
Step-by-step help for every part of Moments Analytics, and what to do when something goes wrong.
Popular
- Record a sale
- Give a product sample
- Unlock a game
- Create an activation
- Add a user
- Read a campaign report
- Reset your password
- Choose or change your plan
Help for you
- Promoter PortalPromotersRecord sales, give samples and merchandise, and run games at the stand.37 pages
- Admin PortalAgency and brand adminsSet up your team, campaigns, activations and games, follow results, and manage billing.26 pages
- Admin PortalManagersRun campaigns, activations and games, and look after your promoters.1 page
- Admin PortalBrands running their own activationsYour brand's team and first activation, without an agency.1 page
- Viewers PortalClientsFollow your brand's campaigns live and share the reports.5 pages
- Games PortalGame screensHow the game screen at the stand works, and what shoppers see.4 pages
- On your phoneShoppersPlay a game on your phone, or open a Mystery Box.3 pages
- Admin and Viewers PortalsYour accountSign in, reset your password, and turn on two-step sign-in.7 pages
If something goes wrongEvery message you might see, and what to do about it.ReferenceWho can do what, the words we use, every message we send, and what to do when something goes wrong.
Can't find what you need? Email support@momentsanalytics.com. Promoters can ask their manager.