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If something goes wrong

"That code is not correct"

The promo item code doesn't match the one sent to the shopper.

The code you typed doesn't match the one sent to the shopper.

A wrong code
A wrong code

What to do

  1. Ask the shopper to show you the SMS, and type the 6 digits again.
  2. If they got more than one SMS, use the newest one. Older codes stop working.

After 5 wrong tries the code is locked, and you see Too many wrong codes. Resend a new code. Tap Resend code to send them a new one.

Related

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