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If something goes wrong

"You've been signed out"

Your session ended, so you need to sign in again. Nothing you saved is lost.

You need to sign in again. Everything you saved before is still there.

Signed out because the session ended
Signed out because the session ended

Why it happens

  • You used Sign out everywhere, for example on another phone.
  • You haven't used the Promoter Portal on this phone for a long time.

What to do

Sign in again with your phone number and the SMS code.

If it keeps happening and you didn't sign out everywhere, tell your manager. Someone else may have signed in as you.

Related

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