The game screen shows this when games can't be played. The line under it says why, in words for shoppers.
| The screen says | Why | What to do |
|---|---|---|
| Games are paused for now | Your manager paused the activation | Ask your manager when it resumes |
| Games haven't started yet | The activation hasn't started | Wait for the start date |
| This activation has ended | The activation is over | Sign the screen out |
| This game has been switched off | Your manager switched this game off | Tap All games to choose another |
| Games aren't available here at the moment | Your organisation's subscription needs renewing | Tell your manager |
The screen checks again by itself. When games are back on, it carries on.