moments analytics

How to

Check sales and review corrections

See every sale your promoters record, and approve or reject their correction requests.

See your sales

In the menu, click Sales. At the top you see the revenue, average sale, buyers, units sold and average rating, your best sellers, and how people paid. Below is every sale.

Sales: revenue, average sale, buyers, units, rating, best sellers and how people paid
Sales: revenue, average sale, buyers, units, rating, best sellers and how people paid

Use the search and filters to narrow the list. Click Export Excel to download it.

Review a correction

Promoters can edit or void their own sales on the day. For an earlier day's sale, they ask you for a correction, and you get a notification.

  1. Click the notification. Or, in Sales, set the Corrections filter to correction requested.
  2. On the sale, click Review correction. You see what the promoter says is wrong.
  3. Choose:

    • Approve and void: the sale stops counting, and its items go back into stock;
    • Reject: the sale stays as it is.
  4. Optional: add a Note to the promoter (optional) saying why.
Review a correction: approve or reject with a note
Review a correction: approve or reject with a note

What happens next

The promoter gets a notification with your decision. In their sales history, the sale shows Correction approved or Correction rejected. In your Sales list, an approved one shows Corrected.

If the sale should have been recorded differently, the promoter records it again.

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