moments analytics

How to

Add a user

Add managers, promoters and brand viewers to your team.

Only admins can add people. Choose the role that matches what they'll do. See Who can do what.

RoleWhat they doHow they sign in
Agency AdminEverything, including billing and usersEmail and password
Agency ManagerRun campaigns, activations and gamesEmail and password
Agency PromoterWork at the stand, on their phonePhone number and an SMS code
Brand ViewerThe client: sees one brand's reportsEmail and password

Steps

  1. In the menu, click Users, then Add User.
  2. Type their First Name and Last Name.
  3. Type their Phone Number. It's optional for everyone except promoters, who sign in with it.
  4. Type their Email.
  5. Choose their Role.
  6. For a brand viewer, choose the Brand they can see.
  7. Click Add User.

    Adding a brand viewer: someone from one of the agency's brands
    Adding a brand viewer: someone from one of the agency's brands

What happens next

  • Admins, managers and brand viewers get an email with a link to set their password. It works for 72 hours. See Set your password from an invitation.
  • Promoters can sign in straight away at promoters.momentsanalytics.com with their phone number. To get to work, they need to be on an activation. See Create an activation.
The new manager is added and gets an email to set their password
The new manager is added and gets an email to set their password

How many users you can have depends on your plan.

If it doesn't work

  • "Promoters need a phone number: they sign in with it": type the promoter's phone number.
  • A phone number that isn't valid: type all 10 digits, starting with 0.
A phone number that isn't valid is refused
A phone number that isn't valid is refused

Related

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